Moderator: Hitoru
RSnyder wrote:Got my HEST/F at noon today. Pleasantly surprised at it. Up until that moment I'd been carrying a CSAR-T. Hate to say it, but it's being retired. Thanks for the product and thanks for the attention to detail, RYP.
Any word on the other versions of the clips?
RYP wrote:They arrived and went out.
There is a lot of confusion on this, the first run has not been completed
yet, I have talk to DPX gear about this and they are trying to get with Lion
Steel as to when they are going to ship the rest of the first run, they
still owe us 275 pieces of the first run. Some dealers are saying they are
waiting on the second run, because they have gotten all of their first run,
But we had 375 out of the first run, so we are waiting on the rest of them,
The second run will be sometime this summer.
Thanks,
Roger
Knifeworks Inc.
There is a lot of communication going on but when someone orders from a dealer and then posts under an alias and asks where his knife is...how exactly does a manufacturer respond to that?
There is a lot of confusion on this, the first run has not been completed
yet, I have talk to DPX gear about this and they are trying to get with Lion
Steel as to when they are going to ship the rest of the first run, they
still owe us 275 pieces of the first run. Some dealers are saying they are
waiting on the second run, because they have gotten all of their first run,
But we had 375 out of the first run, so we are waiting on the rest of them,
The second run will be sometime this summer.
Thanks,
Roger
Knifeworks Inc.
You ask: how exactly does a manufacturer respond to that?
RYP wrote: I don't know many companies that do customer service even from Mogadishu
JamesInTheWorld wrote:Would I be a dick if I said - then don't run a business from Mogadishu if you can't support your customers?
~JITW
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