RYP wrote:I do support my customers. We have a whole customer service department that kicks ass. This fellow doesn't have a knife yet and he is posting under an alias, not as a customer. So its hard to tell him what he wants to hear. That is my point. Got nothing to do with customer service.
I can't help it if the demand for the HEST exceeds production. We will be making more but for now people wait and that sucks but I can't fix that part. If they want their money back we are always there for them.
You will find that for every potential customer who can't wait for their knife there are plenty more that step in to snap it up.
But rest assured, you are a dick whether you open your mouth or not.
"posting under an alias"? - you DO realize this is the Internet correct?
I'm not going to post my personal info on a public message board.
And I didnt find it pertinent to give my info since my order was with knifeworks, not through DPX, so I figured you would t have it anyways.
I can however PM you if you'd like.
I'm just really anxious to get my knife (like everyone)
I missed my chance to buy a knife else where because I already paid with knifeworks. - as I mentioned, I realize this was knifeworks policy and had nothing to do with you.
All I want to know is when knifeworks will be receiving another batch as I've been promised I'm within the next few dozen on their list to get shipped out.
Thanks.