DPX Gear Support?

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DPX Gear Support?

Postby Donut » Thu Jan 19, 2012 4:04 am

For everyone who has dealt with DPX Gear support, how have you done so that has turned up good results?

I emailed the only email address on the website that wasn't labeled specifically for website support on January 3rd and have not seen a reply. I figured it would take 2 or 3 days to reply, not 2 or 3 weeks.

Thanks for your input.
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Re: DPX Gear Support?

Postby Ultra Swain » Thu Jan 19, 2012 9:19 am

Posting here is a good start.RYP should be along soon once he pours himself out of the airport lounge.
Geez,am I NOT ALLOWED TO BE INTENSE FOR JUST 10 FUCKING SECONDS??!!!!!!!
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Re: DPX Gear Support?

Postby RYP » Sun Jan 22, 2012 12:54 am

customerservice@dpxgear.com

if I email Obama@whitehouse.com he never answers either
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Re: DPX Gear Support?

Postby jacktrades_nbk » Sun Jul 21, 2013 10:08 am

Excellent customer support.
Image
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Re: DPX Gear Support?

Postby svizzerams » Sun Jul 21, 2013 8:47 pm

jacktrades_nbk wrote:Excellent customer support.
Image


I like the "lanyard" on the sheath - looks very functional. I'll have to try something like that for mine. BTW the folder is going back to Africa with me in Nov.
Joan of Arc went to battle with nothing
but the voices in her head
and a well-sharpened sword ~ Charlotte

...those without swords can still die upon them...

Illegitami non carborundum est
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Re: DPX Gear Support?

Postby JITW » Mon Jul 22, 2013 6:30 am

Donut wrote:For everyone who has dealt with DPX Gear support, how have you done so that has turned up good results?

I emailed the only email address on the website that wasn't labeled specifically for website support on January 3rd and have not seen a reply. I figured it would take 2 or 3 days to reply, not 2 or 3 weeks.

Thanks for your input.


You are not a special flower dude

I am guessing that DPX is a small business like I run, so you have a choice of getting a response in 7 seconds or you can pay 30% less and wait

~JITW
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The Magazine for Professional Adventurers and Interesting People
http://www.deathvalleymag.com
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Re: DPX Gear Support?

Postby RYP » Tue Aug 06, 2013 11:09 pm

not only are we a small business but we treat every one of our customers with respect. So even the owner of the company makes sure you are taken care of.
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Re: DPX Gear Support?

Postby RYP » Mon Sep 02, 2013 4:44 pm

and nice pic.
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Re: DPX Gear Support?

Postby jacktrades_nbk » Wed Sep 11, 2013 3:55 pm

Thank you. And thanks for the brand new sheath.
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